Privacy Policy
At SLPOS we respect your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Law of Saudi Arabia.
1. Data We Collect
| Data type | Purpose |
|---|---|
| Name and email | Account creation and communication |
| Mobile number | Verification and technical support |
| Business name and CR | Service activation and e-invoicing |
| Tax number | Issuing ZATCA-compliant invoices |
| Payment data | Processing subscriptions via payment gateway (we do not store them) |
| Usage data | Improving the service and user experience |
2. Your Customers' Data
The data you enter into the system (your customers, products, invoices) is entirely yours. We act as a data processor, not as the owner.
- We only access your customer data for technical support with your permission.
- We do not sell or share your customer data with any third party.
- We do not use your customer data for marketing purposes.
3. Data Protection
- SSL/TLS encryption for all data in transit.
- Servers protected by multiple firewalls.
- Daily automatic backups.
- Limited employee access permissions.
- Payment gateway is PCI DSS compliant.
4. Cookies
We use cookies for the following purposes:
- Maintaining your login session.
- Saving user preferences (language, selected branch).
- Analyzing site usage to improve the service.
5. Your Rights
- Access your personal data stored with us.
- Request correction or update of your data.
- Request deletion of your data (subject to legal requirements).
- Request export of your data in a readable format.
- Object to the processing of your data.
6. Data Retention
- Account data: throughout the subscription period + 90 days after cancellation.
- Invoices and accounting records: 7 years (legal requirement).
- Technical support logs: one year.
Have a question?
Our customer service team is here to help
💬 Contact us on WhatsAppEmail: info@sllpos.com
Last updated: March 2026